How long in advance do I need to book a vehicle?

It's best to book as far in advance as you can since our availability books up quickly. We do however accept same day reservations. We are cool like that.

What are the pick-up times for your vehicles?

Anytime! We offer a self service pickup/drop off location in Kihei. You'll receive a code for our digital lockboxes at our kiosk where you will pickup and drop off your vehicle. Delivery within 12 miles of Kihei is available for an additional fee if we are available. Please contact us well in advance for more information on delivery.

Are there any taxes and fees?

Taxes and Fees may include: pre paid gas refill, post trip cleaning, delivery fee(when available, within 12 miles),  Hawaii GET tax, booking fee, and a $5 per reservation Hawaii Road Tax.

What is needed to rent and how is the vehicle insured?

Must be 21 or older to rent. We supply a link to get daily rental insurance for your trip. Any Damages and at fault accidents are the sole responsibility of the driver(s). We will send you our Terms and Conditions Waiver and rental contract prior to your reservation to docusign and attach your drivers license(s) and insurance info. 

What Add Ons do you offer?

At checkout we offer GoPro rentals with hood mounts to take video of your ride around the island. Take your more Maui memories home with you on a SD card you keep. 

Pre fueling and Pre cleaning fees are optional but suggested since we you must return the vehicles how you picked them up, fueled and cleaned. We ask that you please treat these beautiful roadsters as if they were your own. Enjoy but please do not abuse and neglect. It's not your average rental. 

What if we get caught in rain?

We supply car covers for all the Vanderhall Venice models and if you're out in Hana we suggest pulling over, finding cover, and covering car til it lets up. These showers usually dont last long. We ask that you also cover the car at night if you are in an uncovered spot and weather is calling for rain. The Carmel has a roof so you're always at least covered. Please operate these vehicles with extreme caution on wet roadways. They are front wheel drive, which helps. 

What if we have car trouble?

Although we have never had an issue yet we understand things happen and offer roadside assistance through our AAA policy. If you select the additional coverages at checkout you're covered, otherwise it will be your responsibility to have the vehicle safely towed in. 

do i need a motorcyle license and helmet for the vanderhalls?

You do not need a motorcycle license or helmets for the Vanderhalls as they are considered an "Autocycle". They drive just like a car and are fully automatic. 

Cancellations,  changes, and refundable deposit?

Once a reservation is booked and paid, there are no refunds for a cancelled reservation unless you cancel 3 days or more from your reservation date. There are also no refunds for early returns. There are no exceptions to the policy regardless of reason. Take this into consideration before making your reservation. A $1500 hold is placed on your card within 3 days of your pickup date for any initial damages the vehicle comes back.  It will be released within 24 hours of return of the vehicle in the same condition. You will get a digital link for the terms and conditions waiver and a check in/check out list. We have streamlined the self service rental for exotic power sports. Less time picking up, more time cruising our beautiful island. Contact us with any question.

Mahalo and Aloha from Maui Hawaii, USA, aka Paradise.

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